Read through our frequently asked questions to learn more about our services. If you don’t see your question answered here, please contact us!
DPC is affordable, compassionate, subscription based, primary care for the whole family.
A concierge practice generally charges a high cost yearly subscription fee. Additionally, they will collect copays at each visit and bill your insurance for any services provided. DPC provides the personalized service normally associated with concierge medicine, but at a much lower cost. DPC practices do not collect copays at visits and do not bill your insurance for any services provided.
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Direct primary care membership does cost money up front, but the downstream benefits come in many forms. Patients with high deductible insurance plans can often save money in a DPC practice. We never charge a copay. Lab work and most generic medications are provided at wholesale cost. Imaging tests are cheaper too. We not only provide your preventive and wellness needs, but also your urgent care needs. Over the course of the year these combine to save families hundreds, if not thousands of dollars that would have been spent in the traditional system. The intangible benefits are harder to measure, but are there too — appointments based on your schedule, a direct line to your doctor 24/7, never see a nurse practitioner or physician assistant, texting and video-conferencing if appropriate. DPC is primary care on your terms.
NO. Direct primary care is not health insurance. Even though we can take care of most of our patients healthcare needs, we still recommend that patients continue to carry health insurance for catastrophic needs, specialist referral, surgeries and hospitalization.
No. You can choose whatever type of health insurance coverage that best fits your family’s needs.
Medicare patients can absolutely join the practice! Dr. Cooper is board certified in Geriatric Medicine and is passionate about the care of older adults. Dr. Cooper has “opted-out” of Medicare. This means that she has notified Medicare that she will not send bills for any of her services to Medicare, but she can still order referrals and medical equipment through Medicare for her patients.
Currently, Kentucky is one of only two states in the U.S. that does not allow Medicaid patients to contract with a direct primary care practice. We are actively working with our state government to try to effect change in the law.
Tricare patients can absolutely join our practice! We offer a 10% discount to active duty military members and veterans. Please see our pricing page for more details.
One great benefit of direct primary care is that Dr. Cooper gets to spend more time with her patients, allowing her to fully assess the issues at hand, often reducing the need for referrals. However, we understand that specialty care is sometimes needed. Dr. Cooper can refer patients to a local specialist at any time. Additionally, Olive Health partners with Rubicon MD, a company that provides telehealth consults in over 150 adult and pediatric specialities at no additional cost to you. More information regarding this wonderful service will be provided at your first appointment.
Dr. Cooper will help coordinate care with the hospitalist physician at the local hospital of your choice. She can make social visits during your stay and will be there to coordinate care at the time of your transition home.
Please contact the office for a no-obligation meet and greet with Dr. Cooper
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Most first visits will last 60 minutes, allowing ample time for review of your medical history and any acute issues.
Absolutely! DPC can be a great value-added benefit for your employees. With low monthly costs and personalized service, employers can see increased productivity, lower absentee rates and happier employees. Please contact us for more information.
We understand that your primary care needs may change. You can cancel your membership at any time.
We currently provide yearly flu vaccines at wholesale cost to our members. Other routine immunizations are not provided directly through our office, but we will help guide you to the most cost-effective provider of immunizations based on your needs.
